As an undergraduate, my wife studied theater. Her coursework included reading dozens of plays, welding sets together, and procuring fake blood. Today, she is a special education supervisor. For those of you who are skeptical of college, this academic history may read as a perfect case study in the ridiculousness of college education. How does this coursework relate to supervising special education teachers? I’d argue that it’s more relevant than you think, and I have my own case study.

Yesterday, I attended a webinar hosted by a major academic publisher. (I’ll keep them anonymous because it’s not polite to insult your host.) After introductions, the M.C. handed control over to the opening keynote speaker, who shared her computer screen—a slide deck made on Canva. The only problem was, she couldn’t read the notes she’d written for herself. Hundreds of people* from across the globe were compelled to watch ten minutes of the M.C. and speaker fumble through the technical difficulties of sharing a presentation screen from Canva through Zoom. And this was at a technology webinar…
Let me get back to my wife. You see, she studied stage management. Not acting but all of the technical details that make a show happen. All of the things that—when they go well—nobody notices. When the show is running, the stage manager is the one running the show. They’re in charge of actors hitting their marks, light cues, and timetables. But it’s far more than that. They’re in charge before the show. They’re in charge of actors’ schedules and where rehearsal will take place; what time lunch will be, who caters it, and making sure your sound designer with a nut allergy doesn’t eat the baklava. And if they do eat the baklava, the stage manager has an epi-pen and knows where the closest hospital is. They know what time the building opens, who to call when the toilets overflow, how much time the lead actress needs for hair and makeup, and how to read a budget. They have dry cleaners, seamstresses, and rental houses on speed dial. They know how many prop guns are on set and who is allowed to hold them. And they know how to run a Zoom meeting.
At countless times in life, my wife and I have complained that the people running large events have no stage management skill. The coffee reception was too short, and the bathrooms were too far away. Or the projector screen was in front of an east-facing window during a morning presentation, forcing the audience to squint directly into the rising sun. Or an obvious technical hurdle—say screensharing from two commonly used presentation applications—was not overcome. These are the kinds of things that a good stage manager will think through and resolve before show time.
Stage management requires empathy. It makes you think about an experience from your audience’s point of view. It requires critical thought and imagination. “So you want live feedback from your Zoom audience of 5,000 people. How will you get that feedback? Do they know how to provide it? Who’s in charge of the mute button?” It requires foresight and real-world problem solving. When you learn at 8pm on a Friday night that your star Norwegian Blue parakeet has bird flu and can’t take the stage, what’s your backup plan? There’s no obvious answer here, but the intermission ends in fifteen minutes, and you need a solution. And that solution will require some buy-in from your team.
These skills are applicable in any job: empathy, critical thinking, imagination, foresight, problem solving, teamwork, but they’re also very hard to teach. The theater offers a perfect sandbox for learners to develop these skills in a low-stakes but also very tangible way. The show must go on, but if it’s not a very good show, the repercussions usually aren’t dire. And isn’t that the bigger goal of college education? Let’s give you access to the infrastructure and the mentors necessary to help you practice some of those soft skills in a safe environment.
I feel like this is worth mentioning because everyone is tied into knots—myself included—trying to figure out what to do with AI in the classroom. While it will affect us all, and AI skills may be necessary in many jobs, they won’t replace many of those real-world human skills that are necessary in most jobs. Those are the skills we need to be focusing on in the classroom. And those are the skills that you can only develop through real-world practice. During the technical snafu in our webinar, one person quipped that, “Maybe AI can fix it.” Maybe. But a good stage manager would have fixed it, and a great stage manager would have foreseen and avoided the issue altogether. So while administrators are trying to figure out how to incorporate AI into their core requirements, I’m going to ask them to take a step back and consider incorporating theater into their core requirements. No matter what new technological wonder dazzles us five or ten years down the road, you’re still going to need a stage manager to work through the gremlins.
*Early on, the M.C. said that the webinar had 5,000 registrants. Later, a guest remarked that he saw 800 people logged on. Maybe those early technical snafus thinned the herd…









































